Questions About Shipping to Java
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Air and air-plus-sea arrangements differ in cost and timing. We provide an estimate for your pickup location, destination, cargo and route; carrier schedules, customs and local delivery can affect the final timing.
Customs responsibilities and the appointed providers are confirmed in the shipment arrangements. You must supply accurate documents; duties, taxes, inspections and release depend on the goods and the authorities. The quote explains included and excluded charges.
We're based in the San Francisco Bay Area with regular pickup coverage in the Bay Area and Los Angeles / Southern California. Pickup from other US cities can be arranged on request.
We deliver door-to-door across Java, including Jakarta and Jabodetabek (Bogor, Depok, Tangerang, Bekasi), Bandung, Semarang, Surabaya, Yogyakarta, Malang and other Java cities. Contact us to confirm coverage for your destination.
Personal effects (clothing, electronics, household goods, gifts) and business cargo (inventory, samples, commercial goods) are welcome. Some items are restricted or need special declaration under Indonesian customs rules — ask us before you pack if you're unsure.
Yes. We keep you updated at each stage of the journey — pickup, transit, customs clearance, and out for delivery — by WhatsApp, phone or email.
This website is available in English and Traditional Chinese (use the language switch in the header), and we communicate with customers in English, with Cantonese and Mandarin also available. You deal directly with the owner by phone, WhatsApp, or email at every stage — no call center.
Right now we specialize in the USA to Java lane so we can serve it well. We're exploring Bay Area / Los Angeles to Hong Kong and Southeast Asia routes — contact us if that's what you need.